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Live Platform Guide for Professional Services
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Overview
Live Platform Installation
Upgrading UMP 365
Setup Live Platform Server
Operation Center Portal Setup
Live Platform Operation Center Portal
Viewing Software Versions
Voice Calling
Microsoft Teams Direct Routing
FullyAutomaticDNSProvisioning
App Registration For Background
Setup UMP 365
Onboarding Direct Routing Services
Day Two Management using the Multitenant Portal
Opening UMP Page
Tenants Global View
Configured Number of Licenses
Queue Replication
Undo Deployment
Upgrade Customer
Monitoring
Configuration
UMP Configuration
Managing SBC Devices
SBC and M365 Onboarding Script
Managing Alarms
Day Two Management using the Service Portal
Direct Routing Service User Permissions
REST API Interface
Troubleshooting
SQL Server Configuration
AudioCodes SfB2Teams Migration Tool
Microsoft Operator Connect
Webex Cloud Connect
Zoom Provider Exchange
Live UC
Contact Center
Interactions and Meetings Recordings
Applications
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Configuration
This section describes the configuration actions that can be executed on the Multitenant portal.
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